Return Policy

returns & exchanges
At Paige Matthew, our objective is making our customers happy! We stand behind our product and want customers to be completely satisfied. If you are not pleased with your purchase, total refunds may be made within two weeks of purchase.

about returns & exchanges
You can return item(s) by mail. Your return will be processed within 10-14 business days.


For the best service, please call 1.217.359.4915 for assistance.


All refunds will be credited to your original form of payment.

items returned by mail

If you ordered by credit card, we'll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and then credited for the return. The entire merchandise amount will be refunded to your credit card.

shipping charges

Unfortunately, we cannot refund shipping charges.